General FAQ

01. Where can I purchase GLOBAL Encasement, Inc. products?

GLOBAL Encasement Inc.'s products are sold factory direct in most areas. To order call (800) 266-3982. Have your credit card ready and most orders received before 2:30 PM Eastern Standard Time can be shipped the same day. Products are packaged in 5-gallon pails or 55-gallon drums.

02. Do I have to be a contractor to purchase GLOBAL Encasement, Inc. Products?

No, homeowners or the general public are free to purchase GLOBAL Encasement, Inc.'s products. However, most states require that anyone who does work intended to reduce or remove lead hazards (lead abatement) must be trained and certified by the appropriate local, state or federal agency. Removing lead paint is very dangerous because it produces paint chips, dust, and fumes that contain lead. Covering lead paint can also cause dangerous levels of lead dust. Exceptions: The law makes an exception for homeowners. Homeowners do not have to be trained or certified to remove lead paint from their homes. The exception only applies to a four unit dwelling or less that the homeowner owns and lives in.

03. Renovating an older home or apartment can be dangerous if it is not done properly. Anytime you disturb hazardous paint or building materials you run the risk of releasing dust or fibers into the air affecting air quality and producing undesired result

GLOBAL Encasement, Inc. manufactures and sells a product know as PrepLESS Primer™. This product can be used instead of typical paint preparation and has been proven to eliminate dust and fiber release into the air. The product dries tacky and will actually allow you to back-roll loose and flaking paint chips back onto the wall, reducing any actions that would likely release dust into the air or produce hazardous waste. The product also effectively shrink-wraps the surface it is being applied over which makes it an excellent primer for use over friable or deteriorating asbestos containing building materials.

04. Do GLOBAL Encasement, Inc. products provide a finished surface or do I provide a finished coat after the system has been installed?

GLOBAL Encasement, Inc. TopCoats are finish coatings manufactured in bright white and can be custom tinted. We can match any color from the Federal Standard 595B Color fan decks, which represents 357 unique color shades. This can be bought for $75.00/piece through the US General Services Administration. Alternatively, you may buy a preferred color swatch/sample or color fan deck from any local paint store and send it to us so we can match the color.

05. During renovations plaster or stucco along with a variety of other similar products are often used to patch damaged areas. How long should I let these products dry (cure) before the application of an GLOBAL Encasement, Inc. system?

A rule of thumb is to allow any new plaster, stucco, concrete or cement to cure at least 30 days before our products are applied. Temperature and humidity will also determine how long it would take the surface to dry. We recommend the use of a moisture tester to determine when the surface is dry.

06. How long can I expect a properly applied GLOBAL Encasement, Inc. system to last?

Our warranty states that GLOBAL Encasement, Inc.'s systems shall be free of manufacturer defects for a period of twenty years. We fully expect a properly applied and cured system to last in excess of twenty years and the products are renewable, meaning that when it is time to renew your system all that would be required beyond building maintenance is re-application of the TopCoat.

07. What does LEED mean?

LEED stands for Leadership in Energy and Environmental Design. It is the acronym that refers to the Green Building Rating System developed by the U.S. Green Building Council (USGBC) to help encourage a reduction in energy usage and mitigate waste streams over the life of a building.

08. What is a Green Building?

A Green building is one designed and engineered to be sustainable and to reduce the impact its design, construction and maintenance has on its occupants and the environment. Green features such as energy and water conservation, environmentally sensitive site planning, resource efficient building materials, superior indoor environmental quality, can provide benefits such as lower electric and water utility costs, enhanced health and productivity and long-term economic returns, reduced environmental impact.

09. Can your coatings that have been frozen still be used?

Generally, no.  If frozen the coating will solidify. You will need to open the container and observe the coating. After gradually bringing frozen coating up to room temperature (70 degrees F), open the bucket and stir it. If the paint looks like a fresh, never-been-frozen can of the same product, it should be safe to use. When inspecting the coating, be especially wary of lumps, thickening or solid pieces that can't be broken. If any are present, the paint should not be used. In general, it's best to prevent such problems by protecting the coating from freezing temperatures.

10. Is it okay to dilute your products?

We never dilute our products.
Mixing water or anything else with the products chemically alters them and changes their physical properties. This changes all the substantial characteristics and will negatively affect the products overall performance.

Some of the properties that would be harmfully changed are:

Fire rating, Impact & Abuse Resistance, Flexibility, Mold & Mildew Resistance, Chemical-Resistance, Water Resistance, UV Resistance. Dilution would also limit the products ability to In-Place-Manage hazardous materials such as asbestos, radioactive dust and all types of debris; safely containing and sealing them.
 

11. How can we prevent the surface of the product from drying out?

Our coatings do not dry faster than any normal paint.  You have to protect any unused product from drying and turning into a solid. The easiest way to do that is to always keep the pails covered and out of direct sunlight or high heat. When spraying the product, you can cover the pails with a wet rag to keep debris out and the product from skimming over on the top. In case of sprayers, put the gun in a bucket of water to prevent the coating form drying at the tips.

12. If the surface of the material is dried out, can we use some water to stir or do you recommend other materials?

If the product does solidify on the top of a pail that has been left uncovered, you have to remove the solid material from the liquid. DO NOT try to mix it in with the remaining good product. You can do this by straining out the material with a "strainer bag" sold at most paint stores. The product is water-based and should not be diluted or thinned with anything.

13. If the entire product has dried out, can we use some water to stir or do you recommend other materials?

Once the product has turned solid, there is No WAY it can go back to a liquid.

14. After the work is done, up to what stage should we clean the pomp and equipment? Do you take a part and clean?

At the end of every day during the application period, simply leave everything under pressure and put the spraying gun in a bucket of water. You can simply pull it out and start spraying again the next day. For proper clean up after the entire application is done, please refer to your equipment guide. Clean up is with water.

15. Is it possible to use your product in places such as swimming pools and aquarium, or any other place usually filled with water? Can we use the coating as a waterproof material?

Our products can be used as waterproof materials on the exterior of a building and for roofing, but not on pools, aquariums or other areas or portions that will be submerged in water.

16. During and after construction, is it possible to throw out wastewater to the sewage directly?

Please check your local law for legally acceptable disposal methods. Although our products are biodegradable, you have to check with your local laws on where, how, and at what dilution rate is acceptable for disposal.

17. Is it possible to use your products on wooden structures such as decks?

No, it cannot be applied on decks because there is floor traffic. Secondly, hydrostatic pressure from the vapor coming up from beneath it through the deck will push the coating off.